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Used for

    Customer feedback collectionLead generationKnowledge ManagementCustomer Support AutomationWebsite engagement24/7 Customer EngagementInformation disseminationLive Chat IntegrationFeedback and Monitoring

Features

    24/7 customer supportGDPR compliantIntegration with popular appsDetailed analytics reportingInstant AI chatbot creationCustomizable chatbot behaviorSmart routing to human supportDaily AI conversation summariesAnti-hallucination measuresComprehensive analytics and reportingSmart routing to human agentsNo coding required for setupBuild ChatGPT-powered bots from links and filesEmbed chatbots seamlessly on your siteGDPR compliant for data privacyReduces up to 70% of support queriesOffers instant 24/7 customer supportCustomizable chatbot roles, tones, and stylesSmart Routing to email support or live chatEscalate to ticketing helpdesk as necessaryEasy no-code setup in just 5 minutesInstant AI chatbot creation from knowledge baseReduces support queries by up to 70%Customizable chatbot role and personalitySource-backed accurate responsesEscalation to ticketing helpdeskDaily AI conversation notifications

What is Wonderchat?

Wonderchat is an AI-powered tool that allows businesses to build custom chatbots from their knowledge base, supporting customer service with minimal effort.

How does Wonderchat reduce support queries?

Wonderchat automates responses to customer inquiries using AI-trained chatbots, which can handle up to 70% of routine queries.

Is coding experience required to set up Wonderchat?

No, Wonderchat offers an easy, no-code setup that takes only about 5 minutes to get started.

Can I embed the chatbot on my website?

Yes, you can seamlessly embed the Wonderchat chatbot on your site to interact with visitors.

How does Wonderchat ensure accurate responses?

Wonderchat uses anti-hallucination features to ensure responses are accurate and backed by your webpage and file sources.

Is Wonderchat compliant with data protection regulations?

Yes, Wonderchat is GDPR compliant, ensuring user data privacy and protection.

Can Wonderchat escalate queries to human agents?

Yes, if the chatbot cannot handle a query, it smartly routes it to email support or live chat for human intervention.

Can I customize the chatbot's behavior?

Absolutely, you can customize the chatbot's role, tone, and behavior to align with your brand.

Does Wonderchat provide analytics on performance?

Yes, Wonderchat offers detailed analytics reporting for user insights and conversation quality assessment.

What industries can benefit from Wonderchat?

Wonderchat is useful across various industries including e-commerce, education, technology, and more for customer support and engagement.

What is Wonderchat?

Wonderchat is an AI chatbot solution that builds chatbots from your existing knowledge base, powered by ChatGPT.

How does Wonderchat help businesses?

Wonderchat reduces customer support queries by up to 70% and provides 24/7 support, improving customer engagement and satisfaction.

Is Wonderchat easy to set up?

Yes, Wonderchat offers a simple, no-coding-required setup that can be completed in just 5 minutes.

Can Wonderchat be customized?

Yes, you can customize your chatbot's role, tone, style, and instructions to fit your brand's personality.

What kind of support does Wonderchat provide?

Wonderchat provides 24/7 customer support with smart routing to human support and escalation to ticketing helpdesk if needed.

Is Wonderchat GDPR compliant?

Yes, Wonderchat is fully GDPR compliant, ensuring data protection and privacy.

How does Wonderchat ensure accurate responses?

Wonderchat provides source-backed responses and includes anti-hallucination measures to prevent out-of-scope answers.

Does Wonderchat integrate with existing systems?

Yes, Wonderchat integrates seamlessly with existing systems for streamlined customer support.

What industries benefit most from Wonderchat?

Industries like e-commerce, IT support, and service providers benefit greatly from using Wonderchat.

What are the pricing options for Wonderchat?

Wonderchat offers flexible pricing with options for basic, pro, and enterprise levels to suit different business needs. A free trial is also available.

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Expify.AI 2024