Used for
- Knowledge base managementCustomer query resolutionInternal team supportAutomated response systemDocument-based information retrieval
Features
- Flexible pricing plansEmail notificationsCustomizable chatbotsPriority support availableAI-driven Slack botIntegrates with knowledge base24/7 query resolutionEasy 10-minute setupSupports multiple data sourcesNo branding on higher tiers24/7 availability for continuous supportSlack integration for seamless workspace operationAI-driven chatbot for efficient query resolutionQuick setup in just 10 minutesSupport for multiple data sources including websites, links, and PDF documentsCreate multiple chatbots tailored to specific needsCost-effective solution compared to hiring human supportCustomizable message limits and chatbot numbers based on subscriptionPriority support available for premium usersNo branding on higher subscription plans
How does SupportGuy integrate with Slack?
SupportGuy can be easily added to your Slack workspace, allowing users to access the bot via the /supportguy command to retrieve information quickly.What are the pricing plans for SupportGuy?
SupportGuy offers several pricing plans, including a free tier. The hobby plan starts at $15 per month, while the standard and premium plans are priced at $45 and $95 per month, respectively.Can I use SupportGuy for free?
Yes, SupportGuy offers a free plan that includes 50 messages, 1 chatbot, and 400K characters of knowledge per chatbot.How quickly can I set up SupportGuy?
SupportGuy boasts an easy setup process that takes about 10 minutes, allowing you to add the bot to your workspace and start using it immediately.What kind of data sources can I use with SupportGuy?
SupportGuy supports various data sources such as websites, PDF documents, and links, which can all be used to train your chatbot.Is there a limit to the number of chatbots I can create?
The number of chatbots you can create depends on your subscription plan. The hobby plan allows for 3 chatbots, the standard plan allows for 5, and the premium plan allows for 10.Does SupportGuy offer priority support?
Yes, priority support is available for users subscribed to the hobby, standard, and premium plans.Are there any branding restrictions in higher plans?
No, higher subscription plans such as standard and premium do not include SupportGuy branding, offering a seamless experience.What is the character limit for knowledge per chatbot?
The character limit varies by plan. The hobby plan allows for 1M characters, standard for 2M, and premium for 4M characters of knowledge per chatbot.How does SupportGuy help in reducing support costs?
SupportGuy is a cost-effective solution that provides automated query resolution, reducing the need for hiring additional human support staff.