Used for
- Multilingual customer supportE-commerce customer supportLogistics and delivery supportBanking and financial supportReal-time multilingual customer interactionsAutomated ticket resolutionEcommerce order managementLogistics support and trackingBFSI customer serviceVoice and chat integration
Features
- Multilingual supportReal-Time ChatAutomated ResolutionIssue LabelingAI Voice AgentsCall AnalyticsIntegration with PlatformsCustom PoliciesEnd-to-End ResolutionHuman-like Conversations80% Automated Resolution Rate93% Improvement in Resolution Time30% Savings on Support CostEffortless Ticket Resolution with AIIssue Labeling & Intent IdentificationCustom Policies for Different User SegmentsEnd-to-End Ticket ResolutionReal-Time AI-Powered ChatMultilingual Support with 40+ LanguagesAI Voice Agents with 40+ Real Human VoicesEffortless ticket resolution with AI magicIssue labeling and intent identificationAI-powered chat for real-time resolutionHuman-like conversations powered by AIPowerful AI voice agents with human-like conversationsHandles 6x more calls than traditional IVRCall recordings, transcripts, and analytics
What is Robylon?
Robylon is an AI-powered customer service tool that resolves complex issues via email, chat, and phone, ensuring efficient customer support.How does Robylon improve customer service?
Robylon automates up to 80% of customer queries, significantly improving resolution time by 93% and reducing support costs by 30%.In what industries can Robylon be applied?
Robylon can be applied in e-commerce, logistics, and the BFSI sector for robust customer support solutions.What languages does Robylon support?
Robylon supports over 40 languages, providing real-time multilingual customer interactions.Is human intervention included in Robylon's services?
Yes, Robylon combines AI capabilities with human expertise to ensure high-quality customer service.Does Robylon integrate with other platforms?
Yes, Robylon integrates seamlessly with platforms like Zendesk, Freshdesk, Zoho, and more.Is Robylon cost-effective?
Yes, Robylon allows you to pay only for resolved queries, ensuring cost-effectiveness in customer service operations.What features does Robylon offer for ticket resolutions?
Robylon offers features like issue labeling, intent identification, custom policies, and end-to-end ticket resolution.Can Robylon handle voice calls?
Yes, Robylon uses AI voice agents with 40+ real human voices to handle calls, capable of managing 6 times more calls than traditional IVR systems.What are the benefits of using Robylon?
Benefits include automated resolution, improved response times, reduced support costs, and enhanced customer satisfaction through efficient service delivery.What is Robylon?
Robylon is an AI-driven customer service platform that enhances customer support operations with advanced AI technology and human expertise for seamless query resolution.How does Robylon charge for its services?
Robylon charges customers only for successfully resolved queries, making it a cost-effective support solution.What communication channels does Robylon support?
Robylon supports email, chat, and phone communication channels for resolving customer queries.How does Robylon improve customer service efficiency?
Robylon improves efficiency with AI-powered ticket resolution, voice agents, and chat, enhancing resolution times and cost savings.Can Robylon handle multilingual queries?
Yes, Robylon supports multilingual queries with over 40 languages available for seamless communication.What are the key features of Robylon's AI voice agents?
Robylon's AI voice agents offer human-like conversations, handle 6x more calls than traditional IVR, and provide call recordings and analytics.Does Robylon integrate with other platforms?
Yes, Robylon integrates with platforms like Zendesk, Freshdesk, Zoho, Shopify, Big Commerce, Amazon, Woo Commerce, Intercom, Slack, WhatsApp, and Instagram.What industries can benefit from Robylon?
Industries like Ecommerce, Logistics, and BFSI can significantly benefit from Robylon's customer support solutions.What kind of analytics does Robylon provide?
Robylon provides analytics through call recordings, transcripts, and detailed resolution reports.How does Robylon's AI-powered chat enhance customer interactions?
Robylon's AI-powered chat offers real-time resolution, human-like conversations, and executes actions to resolve issues instantly.