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Used for

    E-commerce platforms24/7 Customer SupportAutomated customer serviceAutomated customer ticket handlingBrand voice learning through AIPolicy and content understandingCustomer communication in e-commerceCustomer interaction optimizationShopify store integrationBrand voice and policy learning

Features

    AI-powered chatbotMulti-Language Support24/7 customer supportPerformance optimization toolsCustomizable responsesSeamless Gorgias integrationAutomates 60% of interactionsLearns from brand contentSmart handover scenariosSupports chat and emailSimple setup processAutomates over 60% of customer support ticketsIntegrates with Gorgias appAI-powered, human-like conversational supportTrains from multiple sources including Help Center, past tickets, and Shopify product detailsCustomizable responses via Gorgias Internal NotesNative Gorgias Widget for easy managementSupports content from blogs for better customer understandingProvides 24/7 support with quick response timesOptimization features for continuous improvementAutomates over 60% of customer service ticketsIntegrates with Gorgias for Shopify storesProvides 24/7 AI-driven customer supportLearns from brand content and past interactionsOptimizes performance with Gorgias Internal NotesDelivers human-like, accurate responsesSupports training from multiple sources: Help Center, past tickets, product details, blogsOffers simple setup and easy optimizationTrusted by hundreds of DTC brandsCustom demo available using your store's URL

What is PerfectBot?

PerfectBot is an AI agent for Gorgias that automates customer support tasks, providing quick, human-like responses to customer inquiries.

How does PerfectBot integrate with Gorgias?

PerfectBot works as an add-on agent within the Gorgias app, assisting with customer support automation and integration seamlessly.

Is there a trial available for PerfectBot?

Yes, PerfectBot offers a 30-day free trial with no credit card required.

How does PerfectBot learn a brand's voice and policies?

PerfectBot learns by analyzing content from your Help Center, past customer tickets, Shopify product details, blogs, and more.

Can PerfectBot be customized for my store?

Yes, PerfectBot can be customized to suit your store's needs by using Gorgias Internal Notes to modify and optimize AI performance.

Who can benefit from using PerfectBot?

PerfectBot is best suited for e-commerce managers, customer support teams, and digital brand managers looking to automate and streamline customer interactions.

What is the automation rate of PerfectBot?

PerfectBot automates over 60% of customer support tickets, providing efficient resolutions.

What kind of support does PerfectBot provide?

PerfectBot offers 24/7 support, delivering quick, automated, yet human-like responses to enhance customer satisfaction.

How can I optimize PerfectBot's performance?

Performance can be optimized by reviewing conversations and using Gorgias Internal Notes to train and update the AI agent.

What platforms does PerfectBot work with?

PerfectBot is specifically designed to work with Gorgias and is trusted by hundreds of Shopify stores.

What is PerfectBot?

PerfectBot is an AI-driven customer support agent that integrates with Gorgias to automate customer service tickets for Shopify stores.

How does PerfectBot integrate with Gorgias?

PerfectBot works as one of the agents within the Gorgias app, learning from your brand's content to provide automated responses.

What percentage of customer service tickets can PerfectBot automate?

PerfectBot can automate over 60% of customer service tickets.

Is PerfectBot suitable for Shopify stores?

Yes, PerfectBot is designed to work seamlessly with Shopify stores, providing 24/7 customer support.

How does PerfectBot learn my brand's voice and policies?

PerfectBot learns from your Help Center, past customer tickets, product details, and even your blog to understand your brand's voice and policies.

Can I try PerfectBot for free?

Yes, you can try PerfectBot free for 30 days without needing a credit card.

How can I optimize PerfectBot's performance?

You can monitor PerfectBot’s conversations through Gorgias tickets and request updates via Gorgias Internal Notes to optimize performance.

Who uses PerfectBot?

PerfectBot is trusted by hundreds of DTC brands and is used by Shopify stores of all sizes.

How does PerfectBot improve customer satisfaction?

By providing accurate, human-like responses 24/7, PerfectBot helps resolve customer questions instantly, keeping satisfaction high.

What is required to set up PerfectBot?

PerfectBot offers a simple setup process and can be optimized easily using Gorgias Internal Notes.

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