Used for
- Help Desk AutomationCustomer query resolutionSaaS customer supportB2B customer serviceLive chat supportB2B SaaS customer supportIntegration with live chat toolsAutomated response handlingHelp documentation managementCustomer success enhancement
Features
- Multi-Lingual SupportCloud storage integrationCustomizable AI responsesAI to human handoverAI integration with Intercom and ZendeskDeflects up to 75% of support requestsAutomated support ticket deflection24/7 AI support trained on help docsInsights dashboard for customer interactionsGDPR compliant data protectionEmail and Slack alertsIntegrates with existing live chat platforms like Intercom and ZendeskCost-effective and easy to set up24/7 automated support using AI trained on help docsAI to human handover seamlessly integratedSupports multiple integration options including email and live chatAnswers questions instantly with verified responsesAutomatically updates with new information from help docsImproves customer retention and satisfactionProvides AI summary at handover to human agentsSeamless integration with Intercom, Zendesk, HubSpot, and other email or live chat providers.Deflects up to 75% of customer support requests, reducing workload on human agents.AI agents are trained on company help documents, providing accurate and instant responses 24/7.Automatic updates and additions of new help pages and articles.Supports B2B SaaS companies in scaling support operations efficiently.Reduces support costs while maintaining quality and customer satisfaction.Instant setup and easy configuration with existing tools.Improves customer retention and NPS by reducing waiting times for valuable customers.No need to change existing support processes or retrain staff.Customizable AI agent responses based on company-specific data.
What is MyAskAI?
MyAskAI is an AI-powered customer support agent designed for SaaS businesses to integrate with existing live chat platforms like Intercom and Zendesk.How does MyAskAI help in reducing support costs?
MyAskAI deflects up to 75% of support requests, freeing up human agents to focus on more complex issues, and reducing overall support costs.Is MyAskAI compatible with Intercom and Zendesk?
Yes, MyAskAI integrates seamlessly with Intercom, Zendesk, and other major live chat platforms.What makes MyAskAI cost-effective?
MyAskAI is quick to set up, reduces the workload of human agents, and handles a large volume of support inquiries automatically, making it a cost-effective solution.Can MyAskAI work with email support systems?
Yes, MyAskAI can be integrated with email support systems and other live chat providers.Does MyAskAI require changing existing support tools?
No, MyAskAI works with your existing support tools without requiring changes to your current setup.How does MyAskAI improve customer retention?
By providing instant, verified support answers and freeing up human agents for more personalized customer interactions, MyAskAI helps improve customer retention.Is there a handover option to human support agents?
Yes, MyAskAI offers an AI to human handover option that includes an AI summary of the conversation for smooth transition.Does the AI update its knowledge base?
Yes, MyAskAI automatically updates its knowledge base by adding new information from company help docs.Who can benefit from using MyAskAI?
Customer Support Managers, SaaS Companies, B2B Customer Support Teams, Live Chat Support Teams, and Technical Support Specialists can benefit from using MyAskAI.What is MyAskAI?
MyAskAI is an AI-powered customer support tool designed to integrate with live chat solutions like Intercom and Zendesk, deflecting up to 75% of support tickets by providing instant AI-driven responses.How does MyAskAI help reduce support costs?
MyAskAI reduces support costs by deflecting a significant portion of support tickets through AI-driven responses, freeing up human agents to focus on more complex issues.Can MyAskAI integrate with existing live chat solutions?
Yes, MyAskAI can seamlessly integrate with existing live chat solutions such as Intercom, Zendesk, and HubSpot, among others.Does MyAskAI require retraining of existing support staff?
No, MyAskAI integrates with existing tools without the need to change support processes or retrain staff.What type of companies can benefit from MyAskAI?
B2B SaaS companies, customer support managers, IT support teams, and customer success managers can greatly benefit from MyAskAI.How does MyAskAI improve customer satisfaction?
By providing instant and accurate responses 24/7, MyAskAI ensures customers receive timely support, reducing wait times and improving overall satisfaction.Is MyAskAI customizable?
Yes, MyAskAI allows for customizable AI agent responses based on company-specific data and help documentation.What is required to set up MyAskAI?
MyAskAI offers an instant setup and easy configuration with existing live chat tools, requiring minimal technical knowledge.How does MyAskAI handle updates to help documentation?
MyAskAI automatically updates and adds new help pages and articles as they become available, ensuring the AI agent always provides up-to-date information.Can MyAskAI operate 24/7?
Yes, MyAskAI operates around the clock, providing support 24/7 with instant AI-driven responses.