Used for
- Knowledge base managementCustomer self-service supportAI chatbot integrationShared email inbox for teamsReal-time support and communication
Features
- Smart search functionality24/7 availabilityMultilingual supportAI ChatbotKeyboard shortcutsSmart SearchAI Knowledge BaseAI-powered knowledge baseShared Email InboxAutomatic LearningExternal Website IntegrationReal-Time Customer SupportSeamless integration with existing knowledge basesAI chatbot for customer supportShared email inbox for customer conversationsAutomatic learning and improvement of knowledge baseIntuitive design for easy setupProductivity-oriented interfaceReduces repetitive queries handled by support staff
What is Help Center?
Help Center is an AI-powered knowledge base and customer support solution designed to reduce support tickets and enhance customer satisfaction.How does Help Center reduce support tickets?
It empowers customers to resolve issues independently with an AI knowledge base and chatbot, reducing the need for direct support intervention.Is Help Center free to use?
Help Center is not free, but pricing details are available upon request through their platform.How many companies trust Help Center?
Over 500 companies currently trust and use Help Center.Can Help Center integrate with existing knowledge bases?
Yes, Help Center offers seamless integration with existing knowledge bases.What features does Help Center offer?
Features include AI-powered knowledge base, AI chatbot, shared email inbox, automatic learning, seamless integration, and smart search.Who can benefit from using Help Center?
Customer support representatives, help desk managers, IT support specialists, and technical support engineers can benefit from using Help Center.How does the AI in Help Center improve over time?
The AI automatically learns and improves each time you add or modify an article in the knowledge base.Can Help Center handle repetitive queries?
Yes, the AI chatbot can handle repetitive queries, allowing support staff to focus on more complex issues.What kind of support does Help Center provide?
Help Center provides real-time support and communication through its AI chatbot and shared email inbox.