Used for
- Customer service managementSentiment analysisPerformance trackingAutomated response suggestionsSupport team training
Features
- Free trial availableSentiment analysisReal-time analyticsAnalytics DashboardPersonalized coachingTicket ManagementCustom category creationStreamline ConversationsAnalyze SentimentsElevate PerformanceSuggested ResponsesCustom CategoriesTiered pricing plansScalable solutions for growing businessesReal-time conversation trackingSuggested response generationTicket management up to 3000 per month
What is Gofer used for?
Gofer is used for managing customer support conversations, analyzing sentiments, and improving team performance.What features does Gofer offer?
Gofer offers features like real-time conversation tracking, sentiment analysis, personalized coaching, and suggested responses.What are the pricing plans for Gofer?
Gofer offers three pricing plans: Starter ($19/month for up to 300 tickets), Growth ($49/month for up to 1000 tickets), and Corporation ($99/month for up to 3000 tickets).Is there a free trial available for Gofer?
Yes, Gofer offers a free trial for new users.Who can benefit from using Gofer?
Customer support specialists, help desk managers, client service representatives, and technical support engineers can benefit from using Gofer.Does Gofer provide sentiment analysis?
Yes, Gofer includes sentiment analysis features to assess the tone and emotions of customer interactions.Can Gofer help with support team training?
Yes, Gofer offers personalized coaching to enhance support team training and performance.Does Gofer offer analytics?
Yes, Gofer provides an analytics dashboard to track key performance metrics.How does Gofer assist with ticket management?
Gofer allows you to manage up to 3000 tickets per month, depending on the plan selected.What industries can benefit from Gofer?
Industries focused on customer support, technical services, and client success can benefit from Gofer.