Used for
- Workflow automationSentiment analysisCustomer Feedback AnalysisRequest detectionData export
Features
- Sentiment analysisCredit-based pricingCSV ExportCustom WorkflowsCustom CategoriesBuilt-in data sourcesRequest detectionAutomated scrapingWebhook notificationsBuilt-in data sources integration for customer feedback collectionCustomizable feedback categories for detectionSentiment analysis using large language modelsRequest detection for actionable insightsCustom workflow automation using webhooksCSV export for external analysisCentralized customer feedback management from multiple platformsAutomated scraping from popular review sitesInstant notifications and updates via webhooksOne-click data export for additional visualization
What platforms can Feedback Navigator pull customer feedback from?
Feedback Navigator can pull customer feedback from platforms such as Trustpilot, Booking.com, and Yelp.Can I customize categories in Feedback Navigator?
Yes, you can define any number of custom categories to be detected in the provided feedback.Does Feedback Navigator support sentiment analysis?
Yes, it uses large language models to extract accurate sentiment from the overall feedback as well as each detected category.What type of automated workflows can I set up with Feedback Navigator?
You can use webhooks to trigger custom workflows when a new review is analyzed.How can I export my data from Feedback Navigator?
You can export your data with one click to perform custom analysis or visualization outside of the platform.Is there a trial available for Feedback Navigator?
Yes, there is a free trial available which provides 100 credits.What are the pricing plans for Feedback Navigator?
The pricing plans include the S Plan at $15/month for 1,000 credits, the M Plan at $25/month for 2,500 credits, and the L Plan at $50/month for 5,000 credits.How is a credit used in Feedback Navigator?
One credit is consumed each time a user feedback is analyzed.Who are the primary users of Feedback Navigator?
Feedback Navigator is best used by professions like Property Managers, Gym Owners, Product Teams, and Hotel Managers.What additional benefits does Feedback Navigator offer for gym owners?
Gym owners can automate scraping of review platforms like Google Reviews or Yelp, and set up webhooks for instant notifications on new reviews to enhance customer satisfaction.