Used for
- Automating customer service callsStreamlining scheduling and appointment settingExecuting follow-up tasks post-callEnhancing outbound sales and marketing effortsManaging high-volume call operations efficiently
Features
- Knowledge base integrationLow-latency voice AICustomizable language modelsInfinitely scalableREST and GraphQL APIsHuman handoff capabilityNo-code dashboardFunction calling during callsIVR auto-navigationPost-call automationLow-latency humanlike conversations with response times under 700msAbility to handle calls up to one hour longAutomates phone calls and follow-up tasksFine-tuned language models that learn new call workflows quicklySupports REST and GraphQL APIs for easy integrationScalable solution capable of dispatching thousands of callsRealistic voice options with custom voice capabilitiesBuilt-in knowledge retrieval for informed conversationsInfinitely scalable and developer-friendlyHuman handoff feature for complex call transfers
What is Vogent?
Vogent is an AI-driven voice calling solution that automates phone call interactions across various industries.How long can Vogent handle a phone call?
Vogent can handle phone calls for up to one hour.What industries can benefit from Vogent?
Industries like healthcare, construction, logistics, and travel can benefit from Vogent.Is Vogent capable of learning new call workflows?
Yes, Vogent's language models can learn new call workflows with minimal training.What are some key features of Vogent?
Key features include low-latency humanlike conversations, scalable call dispatch, and REST and GraphQL API support.Can Vogent integrate with existing systems?
Yes, Vogent supports REST and GraphQL APIs for seamless integration with existing systems.Does Vogent offer custom voice options?
Yes, Vogent provides hundreds of realistic voices and the ability to create custom voices.What is the response latency for Vogent?
Vogent offers response latency under 700ms in 99% of calls.Can Vogent handle call transfers to live agents?
Yes, Vogent includes a human handoff feature for transferring calls that require live agent intervention.How does Vogent handle knowledge retrieval during calls?
Vogent can index on knowledge bases during calls to provide informed and relevant responses.