Used for
- User experience improvementCustomer insight generationBusiness impact analysisProduct roadmap prioritizationSupport team efficiency
Features
- Sentiment analysisAuto-TaggingData Privacy ComplianceIntegration with multiple platformsPII redactionAutomated insight generationTranscription in 16 languagesInformation synthesisMultistep analysis with GPT-4Insight sharing across teamsAutomated product discoveryContinuous user insightsSupport ticket analysisNPS and sales call integrationAutomatic interview analysisPrioritization of impactful changesBite-sized learning insightsMultistep analysis for accuracyGDPR compliance for data safetyIntegration with popular platforms like Zendesk, Hubspot, and Intercom
What is Collectif?
Collectif is a platform that automates product discovery by providing continuous insights into users’ needs and experiences, helping prioritize impactful changes.How does Collectif automate product discovery?
Collectif analyzes support tickets, NPS, sales calls, and interviews to provide a comprehensive view of user experiences and needs.What features does Collectif offer?
Collectif offers features like automated product discovery, continuous user insights, support ticket analysis, and prioritization of impactful changes.Is Collectif GDPR compliant?
Yes, Collectif complies with GDPR and takes critical measures to ensure data privacy and security.Can Collectif integrate with other platforms?
Yes, Collectif can integrate with platforms like Zendesk, Hubspot, and Intercom, as well as via Zapier, Segment, API, and CSV.What languages are supported by Collectif for text analysis?
Collectif supports text analysis in any language supported by ChatGPT and transcription in 16 languages including English, French, and Spanish.Who can benefit from using Collectif?
Collectif is beneficial for Product Managers, UX Designers, Business Analysts, Customer Support Teams, and Research Teams.How does Collectif ensure the accuracy of insights?
Collectif uses a multistep analysis process to ensure the accuracy of the insights provided.What kind of data does Collectif analyze?
Collectif analyzes data from support tickets, NPS scores, sales calls, interviews, and more to generate insights.How can Collectif impact business decisions?
Collectif helps in making rock-solid decisions based on quantified insights, reducing reliance on biased opinions.