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Used for

    Customer Support AutomationCustomer inquiry automationBrand-specific customer engagementSupport ticket reductionData-driven customer insightsSeamless website integrationReal-time customer engagementBrand-specific AI agent trainingCustomer insights and analyticsAI-driven customer service

Features

    24/7 customer supportComprehensive AnalyticsCustomizable AI chatbotsUnlimited chats and document uploadsBrand-aligned chatbot designAI-driven conversation follow-upsCustom integrations for enterpriseBuilt-in safeguards for trustworthy responsesAI-driven chatbot customizationBrand-aligned model customizationUnlimited chat and document uploadsComprehensive analytics & insightsAI-driven follow-up questions24/7 customer support (Pro plan)Custom chatbot widget designAdvanced safeguards for accurate responsesIntegration without codingSupport for models like GPT-4 and LLaMA 70BCustom AI chatbots for fast query resolutionPersonalized AI agent aligned with company identityCustomizable chatbot widget to match brand designComprehensive AI insights and analyticsEngaging, authentic AI-driven customer interactionsFollow-up questions based on chat historyModel customization for brand tone and voiceBuilt-in safeguards for honest interactionsSimple and scalable pricing plans

What is Chatmate?

Chatmate is an AI chatbot platform that helps businesses automate customer support by resolving inquiries with customized AI agents.

How can I set up Chatmate on my website?

You can set up Chatmate by following the integration instructions on the platform; no coding is required.

Is coding knowledge necessary to use Chatmate?

No, you don't need to know how to code to use Chatmate. The platform is designed for easy integration.

Can Chatmate be used with website builders like Webflow, Wix, or WordPress?

Yes, Chatmate is compatible with various website builders including Webflow, Wix, and WordPress.

What pricing plans does Chatmate offer?

Chatmate offers a free plan, a Pro plan for $5/month, and an Enterprise plan with custom features and pricing.

Does Chatmate offer customer support?

Yes, Chatmate provides 24/7 customer support for its Pro and Enterprise plans.

Can I customize the appearance of the Chatmate chatbot?

Yes, you can customize the chatbot widget to align with your brand and website design.

What AI models are supported by Chatmate?

Chatmate supports top AI models such as GPT-4, LLaMA 70B, and Mixtral.

Are there analytics available for my Chatmate chatbot?

Yes, Chatmate provides comprehensive analytics to help you track your chatbot's performance and customer interaction insights.

What are the unique features of the Enterprise plan?

The Enterprise plan offers custom integrations and features tailored to your business needs.

What is Chatmate?

Chatmate is an AI chatbot platform that resolves up to 80% of customer support queries instantly by allowing businesses to create custom AI chatbots.

How can Chatmate help my business?

Chatmate helps by reducing the volume of customer support tickets through fast and accurate AI-driven responses, improving overall customer satisfaction.

Can I customize the chatbot to match my brand?

Yes, Chatmate allows you to customize the chatbot widget to align with your brand's design and tone.

Is there a free plan available for Chatmate?

Yes, Chatmate offers a free plan that includes one chatbot, unlimited chats, document uploads, widget customization, and more.

What AI models does Chatmate support?

Chatmate supports top AI models like GPT-4, LLaMA 70B, and Mixtral for customizable responses.

How does Chatmate ensure trustworthy responses?

Chatmate includes built-in safeguards to prevent misleading responses, ensuring the AI agent is honest about its limitations.

What kind of analytics does Chatmate provide?

Chatmate provides comprehensive insights into customer interactions, helping you track success and understand customer interests.

Can Chatmate handle unlimited chats?

Yes, Chatmate allows unlimited chats, enabling uninterrupted customer service engagement.

How does Chatmate personalize the AI agent?

Chatmate personalizes AI agents by grounding them in your company's identity, policies, and processes.

What pricing plans does Chatmate offer?

Chatmate offers simple pricing plans, including a free plan and a Pro plan at $5/month for more advanced features.

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